MEISOO Design ︳Red Flame ︳Gothic Red and White Nails

Most orders are processed within 3-7 business days of receipt. This does7not include weekends and holidays. However, please understand that there may be slight delays, depending on the volume of orders received at a particular time. We greatly appreciate your understanding.

Important Notice
1. After the package is shipped, it will take 2-3 days to be tracked(Holidays may extend the update time)
2. US packages cannot be tracked on the USPS website, the exact tracking URL is: https://www.17track.net 

Customers can submit a return request to the customer service team within 14 days after the package is delivered, and send the product back  (without damaging the product and packaging) pieces.

Items must be unused and unaltered with packaging intact. Please return it to us in its original condition. Please note that original shipping will not be refunded for any returns. If you would like to make a return, email us at [email protected] specifying your order number and which items you will be returning. The cost of return shipping is covered by buyers Please note that the request for a return must be made within 14 days. Once we receive the package, we will carefully inspect all items.

Refunds will be processed within 14 busines days of receiving the returned package in its original condition. please note, we do not accept items returned to us without prior approval. if you have any further questions or require assistance, please don't hesitate to contact us . we are here to help you throughout the return process.

**Sale items and opened packages are not eligible for return.
**All promotional and holiday sale event items are FINAL.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.

EXCHANGES

We are unable to process exchanges at this time. If in the event a product is defective a complimentary replacement set or gift card for the value of the product will be issued.